Your rights as a victim of crime
How we should treat you and what we should tell you
The NSW Charter of Victims Rights requires the ODPP to:
- treat you with courtesy, compassion, cultural sensitivity and respect
- provide you with information about services and entitlements
- keep you informed about the progress and outcomes of the case, if you want us to
- tell you if we change or drop charges against the accused
- consult you if we are considering changing or dropping charges against the accused if the crime was a serious sex offence or caused you physical or psychological harm
- give you information about the trial process and your role as a witness
- if the accused applies for bail, tell the court if you need protection from them. If bail is granted, we will tell you about the bail conditions attached
- make sure your home address and phone number are kept confidential, where possible
- provide you with information about writing a victim impact statement before sentencing, if the accused pleads guilty or is found guilty
- provide a letter to your employer so you can take time off to attend court hearings, if you request one
- provide you with information about victims’ registers.
For more information about your rights as a victim, call the Victims Access Line on 1800 633 063.
Making a complaint
You can make a complaint if you think the ODPP, or another agency, has not met your rights under the Charter by filling out a Charter of Victims Rights Complaint form (available on the Victims Services website). If you have a WAS officer, you can ask them about making a complaint.